Dec 13, 2019
Privacy Policy

Privacy Policy

HEARTHSTONE LENDING GROUP LLC

OVERVIEW-WE RESPECT YOUR PRIVACY
We assume that you take online privacy very seriously and so do we at Hearthstone Lending Group LLC. This statement is one way of sustaining your trust in our company, our products and our services. Our privacy statement describes how we collect, protect and use information about you during your visit on our web site.

WHAT PERSONAL INFORMATION DOES HEARTHSTONE LENDING GROUP LLC COLLECT ONLINE?
We may collect personal information about you from the information you provide to us when you fill out an application or other forms on our site. We may also receive personal information about you from consumer reporting agencies, your transactions with us, our affiliates or others.
This information may include:
Financial Information
Name
Address
Social Security Number
Account Numbers
Telephone Number
Email Address

WHY IS PERSONAL INFORMATION COLLECTED?
If you fill out an application or other form on our site, we may ask for a variety of information to help us communicate with you, or to evaluate your eligibility for certain loan products and services that may be right for you. With your authorization, we may obtain other information, for example your credit report. Also, if you choose to share any personal information with us, we may store it and use it for our own marketing research and the marketing of our products and services to you.

WHEN IS PERSONAL INFORMATION ABOUT ME COLLECTED ONLINE?
We collect personal information about you when you fill out an application or other forms on our site, when you register through registration web pages and each time you update your personal profile.

DOES HEARTHSTONE LENDING GROUP LLC USE COOKIES OR OTHER ONLINE TECHNOLOGIES TO COLLECT INFORMATION ABOUT ME?
Some of our web sites may make use of "cookie" technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a web site can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. When you visit our site, we may collect and store information about your visit on an anonymous, aggregate basis. We use this information to measure site activity and to develop ideas for improving our site. This information may include: time and length of your visit; web pages you look at on our site; the web site you visited just before coming to ours, and the name of your Internet service provider.

DO YOU SHARE PERSONAL INFORMATION ABOUT ME?
We do not share any nonpublic information about you with anyone except as may be authorized by you and required to determine your eligibility for a mortgage loan or as may otherwise be required by law.

In certain circumstances, we may share information about you with other lending companies so that we may provide you with the products and services you have requested.  Also, we may share information about you with credit reporting agencies when you complete an online form or application. We may disclose information about you as required or permitted by law. We do not sell information about you to anyone under any circumstances.

HOW CAN I REVIEW, CHANGE OR CORRECT INFORMATION YOU COLLECT?
We are committed to maintaining accurate and up-to-date information on all of our customers. We may provide you with access to account information in different ways, for example, over the telephone, online or on paper.

If you are a current customer and have registered for online access through one of our web sites, you may be able to update information such as: your address, telephone number, email address, user name, password and ID.

If you have completed and saved, but have not submitted, an online form or application you may be able to make certain changes to the information you have provided to us before it is submitted. If you are unable to make changes to the information you have provided to us online, you may contact us in order to do so.

HOW DO YOU PROTECT PERSONAL INFORMATION?
We restrict access to the information obtained from our websites and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect personal information.

HOW DO I CONTACT HEARTHSTONE LENDING GROUP LLC IF I HAVE QUESTIONS ABOUT THIS PRIVACY STATEMENT?
Hearthstone Lending Group LLC, Inc.
Attn: Elaine Holman 
6327 Cash Oaks Drive
Spring, Texas 77379
E-mail: elaine@hearthstonelending.com
Telephone: 1-281-376-8180
Fax: 1-832-442-3010 

WILL HEARTHSTONE LENDING GROUP LLC MAKE CHANGES TO THIS PRIVACY STATEMENT?
This statement is effective July 1, 2005, and remains in effect until amended. Hearthstone Lending Group LLC  reserves the right to amend this Privacy Statement or alter its privacy principles at its sole discretion without notice to you. Any alterations to this Privacy Statement or our privacy principles will be posted on our web site in a timely manner.

 

FACTS

What Does 1st Alliance Mortgage LLC Do With Your Personal Information?

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also required us to tell you how we collect, share, and protect your personal  information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us.  This  information can included:

•     Social Security Number

When you are no longer our customer, we continue to share your information as described in this notice.

 

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons 1st Alliance Mortgage LLC chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does 1stAlliance Mortgage LLC share?

Can you limit this sharing?

For our everyday business purposes –

Such as to process your transactions, maintain your account(s), responds to court orders and legal  investigations, or report to credit bureaus

Yes

We Do Share

For our marketing purposes –

To offer out products and services to you

Yes

We Do Share

 For joint marketing with other financial companies

No

We Don’t Share

For our affiliates' everyday business purposes --

information about your transactions and experiences

No

We Don’t Share

For our affiliates' everyday business purposes --

information about your creditworthiness

No

We Don’t Share

For our affiliates to market to you

No

We Don’t Share

For non affiliates to market to you

No

We Don’t Share

 

Who we are

Who is providing this notice?

1stAlliance Mortgage LLC

What we do

How does 1st Alliance Mortgage LLC protect my personal information?

To protect your personal information from unauthorized access and use, we use  security measures that comply with federal law.  These measures included safeguards and secured files and buildings.

How does 1st Alliance Mortgage LLC collect my personal information?

We collect your personal information, for example, when you submit your income
 and asset information for loan processing.

Why can’t I limit all sharing

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about    your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you.  State Laws and individual companies may give you additional rights to limit sharing.

 

Definitions

Affiliates

Companies related by common ownership of control. They can be financial and non financial companies

Non-affiliates

Companies not related by common ownership or control. They can be financial and non financial companies.

Joint Marketing

A formal agreement between non affiliated financial companies that together market financial products or services to you.

 

 

 
Hearthstone Lending Group LLC an affiliate of 1st Alliance Mortgage LLC 6327 Cash Oaks Drive Spring, TX 77379